---
title: "Operations Lead"
company: "Clera"
company_url: "https://www.remjobs.works/companies/clera"
url: "https://www.remjobs.works/job/clera-operations-lead-3283adce-4830-4996-9ed5-dbab1619ec84"
apply_url: "https://jobs.ashbyhq.com/clera/45ba605c-a837-4e8a-9e18-2eb9e13e537d"
workplace: remote
location: "New York"
remote_scope: "New York"
employment_type: full-time
seniority: lead
role: operations
region: united-states
date_posted: 2026-09-22T18:02:24.963Z
first_seen_by_remjobs: 2026-09-22T18:12:12.064Z
---

# Operations Lead

**Clera** · New York

Apply: https://jobs.ashbyhq.com/clera/45ba605c-a837-4e8a-9e18-2eb9e13e537d

## About Clera

Stop applying to startups. Start getting introduced. Clera connects you directly with hiring managers at the companies you want to work for.

## About the role

##### About the Role

This is an end-to-end ownership role over a core operational domain, reporting directly to the COO at an AI-native, stablecoin-based clearing and banking platform built for global fintechs and financial institutions. You will design, automate, and scale the systems that make operations run hands-off, measuring success by volume growth with flat headcount rather than team size.

##### What You'll Do

- Own one operational domain end-to-end: customer operations, payment operations, or fincrime operations, running it like a product team from day one.

- Perform the manual work yourself in the first couple of months, sitting in the queue to identify exactly where processes break and defining the KPIs that prove the system works.

- Ship the first wave of automations within a few months, proving the operating model on a live cohort and driving measurable volume lift.

- Scale agents across your domain so that humans handle only the highest-risk decisions while the long tail runs hands-off.

- Spec agents and shape tooling directly alongside Engineering and Product, collaborating on real decisions rather than filing tickets.

- Draft, defend, and continuously improve escalation paths, SOPs, and operational metrics.

##### What We're Looking For

- 3 or more years building products or processes at a bank, fintech, payments, or crypto company, or tier-1 consulting experience with regulated financial services exposure.

- Production automations or agents shipped and running in live environments today, not proofs of concept.

- Hands-on experience performing operational work such as queue management, case handling, or transaction processing to understand process pain points firsthand.

- Experience designing end-to-end operational domains including process design, SOP creation, KPI definition, and tooling selection.

- Strong background working directly with engineering and product teams to spec and build operational tooling and systems.

- Familiarity with compliance, risk, fincrime, payment operations, clearing, or settlement workflows is a strong plus.

- Experience with AI agents, LLMs, or intelligent automation systems is a plus.

- Automation-first mindset: your first instinct is to build a system, not to add headcount.

- High agency, ownership mentality, and comfort operating in ambiguity without an established playbook.

- Based in New York or willing to relocate.

##### Compensation & Benefits

Base salary: **$180,000 to $220,000 USD annually.** Visa sponsorship is available.

##### Location

On-site in **New York, NY, USA.**

---

Source: Clera's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/clera-operations-lead-3283adce-4830-4996-9ed5-dbab1619ec84