---
title: "Account Manager"
company: "Clera"
company_url: "https://www.remjobs.works/companies/clera"
url: "https://www.remjobs.works/job/clera-account-manager-6efd1e26-88ff-4329-997a-eaab91a0805e"
apply_url: "https://jobs.ashbyhq.com/clera/336449f7-fee5-4932-a7a5-d086ad2f0919"
workplace: onsite
location: "Vienna"
employment_type: full-time
seniority: mid
role: sales
region: europe
date_posted: 2026-09-15T17:14:27.563Z
first_seen_by_remjobs: 2026-09-15T17:50:31.424Z
---

# Account Manager

**Clera** · Vienna

Apply: https://jobs.ashbyhq.com/clera/336449f7-fee5-4932-a7a5-d086ad2f0919

## About Clera

Stop applying to startups. Start getting introduced. Clera connects you directly with hiring managers at the companies you want to work for.

## About the role

##### About the Role

This Account Manager role sits at the heart of a fast-growing AI communication startup, owning and growing a portfolio of B2B customers for a phone-based AI assistant platform. You will drive adoption, expansion, and long-term satisfaction while working cross-functionally with Customer Success, Product, and Marketing to turn product value into measurable revenue impact.

##### What You'll Do

- Serve as the primary point of contact for assigned accounts across the full customer lifecycle.

- Expand customer value by identifying new use cases and upsell opportunities within your portfolio.

- Run regular reviews, discovery sessions, and upsell conversations with existing customers.

- Analyze customer usage data to demonstrate how AI automation delivers measurable business impact.

- Own expansion revenue targets including upgrades, add-ons, and renewals on a monthly and quarterly basis.

- Ensure smooth onboarding and ongoing product adoption to maximize retention.

- Collect and relay structured customer and market feedback to Product and GTM teams.

- Maintain a clean CRM, reliable forecasts, and a healthy pipeline.

- Conduct regular touchpoints and quarterly business reviews to proactively drive customer success.

- Collaborate with Customer Success, Product, and Marketing on coordinated account plans.

- Help shape the company's account management and expansion motion as the business scales.

##### What We're Looking For

- At least 1 year of experience in B2B SaaS sales, account management, or customer success.

- Proven track record driving upsells, renewals, or expansion revenue within existing accounts.

- Strong product and technical understanding with a genuine affinity for AI and ML technologies.

- Native-level German for customer calls, reviews, and demos.

- Structured working style, ownership mindset, and a strong customer-first orientation.

- Experience in a startup or scale-up environment is a plus.

- Comfortable with CRM tools and maintaining disciplined pipeline hygiene.

##### Compensation & Benefits

OTE of **EUR 65,000 to EUR 95,000** annually (fixed salary plus uncapped commission), depending on experience. Visa sponsorship is not available for this role.

##### Location

Based on-site in **Vienna, Austria**, with hybrid work possible.

---

Source: Clera's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/clera-account-manager-6efd1e26-88ff-4329-997a-eaab91a0805e