---
title: "Back Office Payments Officer"
company: "capital.com"
company_url: "https://www.remjobs.works/companies/capital-com"
url: "https://www.remjobs.works/job/capital-com-back-office-payments-officer-4fd87cfa-6ecc-493e-a283-a0a847451b16"
apply_url: "https://jobs.lever.co/capital/ad78c429-19bf-4d0a-af59-f162460043f7"
workplace: hybrid
location: "Melbourne, Victoria, Australia"
employment_type: other
seniority: mid
role: finance-legal
region: asia-pacific
date_posted: 2026-09-23T08:22:17.432Z
first_seen_by_remjobs: 2026-09-23T08:40:55.978Z
---

# Back Office Payments Officer

**capital.com** · Melbourne, Victoria, Australia

Apply: https://jobs.lever.co/capital/ad78c429-19bf-4d0a-af59-f162460043f7

## About the role

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

##### Responsibilities:

- Process daily client payment transactions (funds in/out) accurately and within established timeframes, ensuring adherence to company procedures and service levels.

- Coordinate with internal teams (AML, Compliance, Customer Support, Sales, Accounting and Reconciliation) to support all payment and back-office related tasks.

- Communicate effectively with the company’s banks and payment providers to resolve payment or reconciliation issues.

- Monitor payment activity to ensure accuracy, detect irregularities, and escalate any unusual transactions when required.

- Perform additional duties as needed to support team objectives and overall business operations.

##### Requirements:

- Business proficiency in English, both written and spoken.

- Experience with Zendesk is a plus.

- Professional experience in a financial institution (e.g. banking sector or fintech) is a plus.

- Strong attention to detail and ability to multitask.

- Flexibility to work in a shift-based schedule.

- Ability to work effectively as part of a team in a dynamic environment.

- Experience in a payments department, including:

- Processing payouts and pay-ins (deposits).

- Reviewing and accepting client deposits.

- Processing client withdrawals.

- Reviewing customer documents for AML (Anti-Money Laundering) compliance.

**What Will You Get in Return?**
• **Competitive Salary:** We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.• **Work-Life Harmony: **Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid• **Generous Time Off: **Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.• **Employee Referral Program: **Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.• **Comprehensive Health & Pension Benefits: **From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!• **Workation Wonderland: **Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!• **Volunteer Days: **Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.

---

Source: capital.com's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/capital-com-back-office-payments-officer-4fd87cfa-6ecc-493e-a283-a0a847451b16