---
title: "AV/VTC & Telecommunications Support Specialist"
company: "C3EL"
company_url: "https://www.remjobs.works/companies/c3el"
url: "https://www.remjobs.works/job/c3el-av-vtc-telecommunications-support-specialist-fbf94796-16be-449e-b7d5-b840118437d0"
apply_url: "https://job-boards.greenhouse.io/c3el/jobs/5234707007"
workplace: onsite
location: "Scott AFB, IL"
employment_type: unspecified
seniority: mid
role: customer-support
region: united-states
date_posted: 2026-09-10T17:23:53.000Z
first_seen_by_remjobs: 2026-09-15T19:02:51.992Z
---

# AV/VTC & Telecommunications Support Specialist

**C3EL** · Scott AFB, IL

Apply: https://job-boards.greenhouse.io/c3el/jobs/5234707007

## About the role

##### **CONTINGENT UPON CONTRACT AWARD**

#### Overview:

**Job Title:** AV/VTC & Telecommunications Support Specialist** **

**Security Clearance:** Secret (or higher)

**Location**: Scott AFB, IL

***(Due to the nature of the work and contract requirements, U.S. Citizenship is required.***)

#### Description:

C3EL is seeking an AV/VTC & Telecommunications Support Specialist to support our mission at Scott Air Force Base in Illinois. The professional will provide on-site telecommunications, AV/VTC, conference-room, event, voice/video/data, and cabling support.

**Primary Responsibilities:**

- Provide telephone, communications, AV, VTC, and mobile-device support required to sustain DOD operations.

- Manage and maintain existing VTC systems and Multi-point Control Unit capabilities.

- Set up, test, facilitate, and restore rooms/equipment for GVS, VTC, Microsoft Teams meetings, training classes, conferences, town halls, and other events.

- Maintain conference-room functionality, including PC hardware/software, AV control systems, microphones, telephones, room reconfiguration, and network connectivity.

- Perform testing, diagnostics, troubleshooting, and post-maintenance validation for VTC and conference-room systems.

- Provide technical support for chat, voice, video, virtual meetings, screen sharing, document collaboration, and storage.

- Open and manage incidents involving interrupted/degraded voice and video services, feature changes, service changes, and device moves.

- Coordinate with DOD Network Administrators on voice, video, and data traffic over the DODNet.

- Maintain, troubleshoot, install, remove, and document telecommunications/voice/video/data/paging cabling; perform cable toning, continuity testing, and wiring-closet/switch-room cross-connects.

- Maintain scheduling calendars and coordinate future AV/VTC events with Government customers and external sites.

#### Required Qualifications:

- U.S. Citizenship.

- Experience supporting AV/VTC, telecommunications, voice/video/data systems, conference rooms, or unified communications.

- Hands-on experience with troubleshooting, testing, cabling, connectivity, and event support.

- Experience documenting incidents and corrective actions in a trouble-ticket system.

- Ability to meet applicable DISA personnel security and network-access requirements.

#### Preferred Qualifications:

- DoD AV/VTC or command-level meeting/event support experience.

- Microsoft Teams, GVS, Cisco VTC, Crestron, or comparable conference-room technology experience.

- Experience with structured copper cabling, cable testing/toning, cross-connects, and wire-plant documentation.

- AVIXA, manufacturer, or DoD-approved cybersecurity certifications relevant to assigned duties.

#### Education / Experience:

- High school diploma and at least 2 years of relevant experience.

---

Source: C3EL's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/c3el-av-vtc-telecommunications-support-specialist-fbf94796-16be-449e-b7d5-b840118437d0