---
title: "Application Support Specialist / Systems Administrator"
company: "C3EL"
company_url: "https://www.remjobs.works/companies/c3el"
url: "https://www.remjobs.works/job/c3el-application-support-specialist-systems-administrator-3de9230b-efda-4e5d-86ea-3303656239c7"
apply_url: "https://job-boards.greenhouse.io/c3el/jobs/5234606007"
workplace: onsite
location: "Scott AFB, IL"
employment_type: unspecified
seniority: mid
role: customer-support
region: united-states
date_posted: 2026-09-10T17:23:10.000Z
first_seen_by_remjobs: 2026-09-15T19:02:51.992Z
---

# Application Support Specialist / Systems Administrator

**C3EL** · Scott AFB, IL

Apply: https://job-boards.greenhouse.io/c3el/jobs/5234606007

## About the role

##### **CONTINGENT UPON CONTRACT AWARD**

#### Overview:

**Job Title: **Application Support Specialist / Systems Administrator

**Security Clearance:** Secret (or higher)

**Location**: Scott AFB, IL

***(Due to the nature of the work and contract requirements, U.S. Citizenship is required.***)

#### Description:

C3EL is seeking an Application Support Specialist / Systems Administrator to support our mission at Scott Air Force Base in Illinois. The professional will provide Department of Defense (DOD)-wide functional and technical application support, including user account administration, issue troubleshooting, ticket management, escalation, migration support, documentation, and coordination with Government and higher-tier administrators.

**Primary Responsibilities:**

- Implement, administer, modify, and troubleshoot user application accounts for -supported systems.

- Provide organizational-administrator support for contract writing and other business applications as assigned.

- Work directly with end users and higher-tier system administrators to document, track, troubleshoot, and resolve application issues.

- Open, maintain, and close trouble tickets with complete documentation of work performed and corrective actions.

- Coordinate with DOD application administrators on account, access, workflow, and application-administration issues.

- Support application transitions and account migrations, including coordination with affected users and higher-tier support teams.

- Proactively identify recurring user/workflow issues and help reduce technical barriers and delays affecting DOD mission execution.

- Maintain SOPs, knowledge bases, central repository documentation, diagrams, and support metrics.

- Participate as an application SME in recurring or ad-hoc meetings when required.

#### Required Qualifications:

- U.S. Citizenship.

- Experience providing application, service-desk, systems-support, or user-account administration in a DoD, federal, or comparable enterprise environment.

- Experience using trouble-ticket systems and coordinating escalation to higher support tiers.

- Strong customer-service, documentation, troubleshooting, and written/verbal communication skills.

- Ability to meet applicable DISA personnel security and network-access requirements.

#### Preferred Qualifications:

- Hands-on experience with SPS/PD2 and/or ECWM.

- Experience with COPS, FABS, EDMS, CSS, FPDS, IBM mainframe/JHSMAIN, or E-ICAM.

- DoD contracting or acquisition-system support experience.

- Previous DISA support experience.

- IT service-management or DoD-approved cybersecurity certification relevant to assigned duties.

#### Education / Experience:

- High school diploma and at least 5 years of relevant experience.

---

Source: C3EL's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/c3el-application-support-specialist-systems-administrator-3de9230b-efda-4e5d-86ea-3303656239c7