---
title: "Associate Software Development Engineer - R01571396"
company: "Brillio"
company_url: "https://www.remjobs.works/companies/brillio"
url: "https://www.remjobs.works/job/brillio-associate-software-development-engineer-r01571396-4c968644-afd1-4b2a-bf9b-8bb9e4499641"
apply_url: "https://jobs.lever.co/brillio-2/c66cf5f8-94a2-428c-988f-637f90629a96"
workplace: onsite
location: "Bangalore, Karnataka, India"
employment_type: full-time
seniority: entry
role: software-engineering
region: india
skills: ["salesforce"]
date_posted: 2026-09-21T04:43:25.866Z
first_seen_by_remjobs: 2026-09-21T04:46:50.893Z
---

# Associate Software Development Engineer - R01571396

**Brillio** · Bangalore, Karnataka, India

Apply: https://jobs.lever.co/brillio-2/c66cf5f8-94a2-428c-988f-637f90629a96

## About the role

$2

##### Job requirements

**Experience Range:** With 4 to 8 years of hands-on experience in Salesforce Service Cloud development, including substantial expertise in case management and automation. **Key Responsibilities:**

- Develop and implement tailored solutions on Salesforce Service Cloud to enhance case management, field service, and digital engagement.

- Configure and optimize Service Cloud features such as Case Management, Knowledge Base, Omni-Channel, and Self-Service portals to maximize operational efficiency.

- Build and maintain automation using Salesforce Flows, Process Builder, and Apex triggers to streamline business processes.

- Integrate Salesforce Service Cloud with external systems and applications using REST/SOAP APIs and middleware tools.

- Resolve complex technical issues to ensure high availability and optimal performance of Service Cloud applications.

- Collaborate with business stakeholders, analysts, and QA teams to gather requirements and deliver robust solutions.

- Implement security best practices, including user roles, profiles, and permission sets within Salesforce Service Cloud.

- Document technical solutions and system configurations, and provide knowledge transfer to support teams.**Required Skills:**

- Salesforce Service Cloud development

- Case Management configuration and automation

- Salesforce Flows and Process Builder

- Apex development (classes, triggers, test classes)

- Salesforce APIs (REST, SOAP) integration

- Self-Service portals and Knowledge Base setup

- Omni-Channel routing

- Field Service Lightning configuration

- Lightning Web Components (LWC)

- Salesforce security and sharing model**Preferred Skills:**

- Salesforce Field Service implementation

- Third-party integration tools (e.g., MuleSoft, Dell Boomi)

- DevOps tools for Salesforce (Gearset, Copado)

- Salesforce Certified Service Cloud Consultant certification

- Agile development methodologies**Desired Qualifications:**

- Bachelor's degree in Computer Science, Information Technology, or a closely related discipline

- Salesforce Platform Developer I certification

- Salesforce Certified Service Cloud Consultant certification

---

Source: Brillio's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/brillio-associate-software-development-engineer-r01571396-4c968644-afd1-4b2a-bf9b-8bb9e4499641