---
title: "#713 - System Administrator"
company: "Blue"
company_url: "https://www.remjobs.works/companies/blue"
url: "https://www.remjobs.works/job/blue-713-system-administrator-59360c8d-9006-4ea5-9ae5-f8da267deb54"
apply_url: "https://jobs.lever.co/blue/1f2adba8-4e03-4751-9392-00a28cdd9b84"
workplace: remote
location: "LatAm 2"
remote_scope: "LatAm 2"
employment_type: other
seniority: mid
role: operations
region: latin-america
skills: ["azure", "jira", "snowflake"]
date_posted: 2026-08-26T20:43:30.374Z
first_seen_by_remjobs: 2026-09-16T10:05:57.770Z
---

# #713 - System Administrator

**Blue** · LatAm 2

Apply: https://jobs.lever.co/blue/1f2adba8-4e03-4751-9392-00a28cdd9b84

## About Blue

Everyone pays someone to handle the parts of their life that don't need them personally. The cleaner, the bookkeeper, the lawn service. Nobody could handle what lives in your phone. Until Blue.

Blue is a small USB-C dongle and iPhone app. Plug it in and say what needs doing. The follow-up you haven't sent, the appointment you haven't booked, the reply you owe. Blue opens the right app, does the work, and tells you when it's done. You don't touch your phone.

Works with every app already on your iPhone. 

The team brings complementary experience at scale: Omar Abdelaziz led Google Assistant’s transition to LLMs and holds one of earliest patents in LLM-based computer control; Peter Krogh spent decades designing voice-first dialog systems and was most recently a design lead at Google DeepMind building actions for Gemini Live; Muhammad Farhan Hossain helped ship Apple Vision Pro, is named on dozens of hardware/systems patents, and has led products from prototype to mass production.

We’ve built systems used by billions. Now we’re on to defining the next era of computing.

## About the role

BlueCloud is a Snowflake Elite Partner and the 2026 CoCo Catalyst Snowflake Partner of the Year. We help enterprise organizations move from fragmented legacy systems to unified, AI-ready Snowflake platforms — delivering data migration, engineering, governance, BI & analytics, and AI/ML solutions 40–50% faster than traditional approaches.

With 450+ Snowflake consultants, 200+ enterprise transformations under our belt, and a 100% Snowflake focus, we combine advisory-led thinking with AI-powered accelerators to turn months of work into weeks of results. Our clients span Financial Services, Healthcare & Life Sciences, Retail, Manufacturing, Energy, and more — and the outcomes speak for themselves: 97% faster reports, 40% fraud reduction, $1.5M in client savings, and 10× client growth.

We don't just strategize — we execute.

About the Role
We're looking for a System Administrator to keep our IT operations running smoothly. This role owns day-to-day help desk ticket triage, configures and maintains SSO across business applications, and executes infrastructure changes through our formal change management process.

Key Responsibilities

Ticket Triage & Support

· Monitor the IT ticket queue and triage incoming requests by priority, impact, and urgency

· Categorize, assign, and escalate tickets to the appropriate team or specialist as needed

· Track SLAs and follow up to ensure timely resolution

· Communicate clearly with end users on ticket status and resolution steps

· Maintain and improve triage documentation and runbooks

SSO & Application Access

· Configure and maintain Single Sign-On LSSO) integrations for business

applications (e.g., SAML, OIDCM

· Onboard new applications into the identity provider (e.g., Okta, Azure AD,

Google Workspace)

· Manage user provisioning/deprovisioning and group-based access via SSO

· Troubleshoot authentication and access issues across integrated apps

· Maintain accurate documentation of SSO configurations and app inventory

Change Management

· Submit, document, and execute system changes in accordance with the change management process

· Prepare change requests including risk assessment, rollback plans, and implementation steps

· Coordinate with stakeholders and obtain required approvals before implementing changes

· Execute approved changes during designated maintenance windows · Validate changes post-implementation and document outcomes

Requirements

· 3+ years of experience in system administration or IT support

· Experience with identity providers and SSO protocols LSAML, OIDC, SCIMM

· Familiarity with ticketing systems (e.g., Jira Service Management, Zendesk, ServiceNow)

· Strong troubleshooting and communication skills

· Ability to work independently and prioritize competing requests

Nice to Have

· Experience administering Okta, Azure AD, or Google Workspace

· Some scripting experience LPython, PowerShell, or Bash) for automation · Prior experience in a regulated or compliance-driven environment

We are looking for someone who is experienced in building lasting relationships and is passionate about making meaningful contributions to our team. Don't be mistaken, this is a challenging career path but also highly rewarding. Are you up for the challenge? If so, stop reading and start applying.

---

Source: Blue's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/blue-713-system-administrator-59360c8d-9006-4ea5-9ae5-f8da267deb54