---
title: "Seasonal Customer Care Associate - Remote (Multiple Shifts Available)"
company: "BaubleBar"
company_url: "https://www.remjobs.works/companies/baublebar"
url: "https://www.remjobs.works/job/baublebar-seasonal-customer-care-associate-remote-multiple-shifts-available-f02060db-5fdf-40ed-b643-b5bc420042d2"
apply_url: "https://boards.greenhouse.io/baublebar/jobs/8174171?gh_jid=8174171"
workplace: onsite
location: "New York, NY"
employment_type: unspecified
seniority: entry
role: customer-support
region: united-states
date_posted: 2026-09-02T20:22:25.000Z
first_seen_by_remjobs: 2026-09-19T22:59:14.940Z
---

# Seasonal Customer Care Associate - Remote (Multiple Shifts Available)

**BaubleBar** · New York, NY

Apply: https://boards.greenhouse.io/baublebar/jobs/8174171?gh_jid=8174171

## About the role

**WHO WE ARE: **

BaubleBar designs accessories that make life more fun. Founded in 2010, the Company is known for its statement-making styles that create joy and bring people together. Today, BaubleBar’s unabashedly optimistic perspective can be found across multiple accessory categories that are sold direct to consumer and at 8,500+ retail stores globally.

**WHAT WE'RE LOOKING FOR: **

BaubleBar’s award-winning Customer Care team is looking for Seasonal Customer Care Associates to join us for our busiest and most exciting time of year!

We’re looking for compassionate, customer-focused individuals who genuinely enjoy helping others and can confidently adapt to whatever comes their way. You thrive in a fast-paced environment, are comfortable juggling multiple priorities, and take a proactive approach to finding solutions.

A positive, “no task is too small” attitude and strong team spirit are a must. We celebrate wins together, support one another, and believe great customer experiences start with a great team.

**WHAT WE WANT YOU TO DO:**

- Quickly and efficiently manage a high volume of customer inquiries across email, social media, and live chat while navigating multiple systems

- Assist customers with questions related to orders, returns, shipping, products, and other general inquiries

- Take ownership of customer concerns and find thoughtful, efficient solutions

- Collaborate with internal teams to help deliver the best possible customer experience

- Maintain accurate and detailed records of customer interactions within our CRM

- Follow established processes and procedures while ensuring all communication reflects BaubleBar’s brand voice and values

- Provide up to 40 hours of support per week following training; initial training will be approximately 10 hours per week

- Be available to work weekends and holidays as needed during our peak season

- Commit to a temporary, remote position lasting approximately 12–18 weeks

- Have flexible availability during our peak season. While schedules may vary, we’re especially looking for team members who can provide coverage within one or more of the following windows: 6AM–2PM EST, 10AM–6PM EST, 2PM–10PM EST, or 6PM–2AM EST

**WHAT WE WANT TO SEE:**

- 2+ years of professional customer service experience required, preferably within e-commerce, retail, or another high-volume customer support environment

- Proven experience managing a high volume of customer inquiries while delivering accurate, thoughtful, and efficient resolutions

- Experience working within a CRM or customer support platform required; familiarity with Kustomer, Shopify, and/or NetSuite is strongly preferred

- Strong computer and technical skills with the ability to confidently navigate multiple systems at once and type at least 40 WPM

- Demonstrated ability to meet and maintain individual performance expectations, including productivity, response time, resolution volume, quality, and customer satisfaction KPIs

- Ability to work independently, prioritize competing tasks, and make sound decisions with minimal supervision

- Exceptional attention to detail with a strong focus on accuracy, documentation, and following established processes

- Excellent written and verbal communication skills, including the ability to adapt your communication style while maintaining BaubleBar’s brand voice

- Proficiency with Google Workspace, including Docs and Sheets

- Reliable high-speed internet, a personal computer, and a quiet, distraction-free workspace are required

- And of course, a love for accessories! Our team is passionate about BaubleBar and the products we create

**WHAT WE OFFER:**

- The starting hourly range for this role is $17.00- $19.00. Starting offers within that range will factor in work location, skills, background, and years of relevant experience

- Seasonal Customer Care agents receive a free monthly product allowance to experience our amazing items first hand

---

Source: BaubleBar's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/baublebar-seasonal-customer-care-associate-remote-multiple-shifts-available-f02060db-5fdf-40ed-b643-b5bc420042d2