---
title: "Staff Software Engineer (Product)"
company: "Avoca"
company_url: "https://www.remjobs.works/companies/avoca"
url: "https://www.remjobs.works/job/avoca-staff-software-engineer-product-e064dae9-7db0-477a-9ebf-cf39de37514f"
apply_url: "https://jobs.ashbyhq.com/avoca/4623d891-0c58-45e6-b20a-6d16cf5606ec"
workplace: onsite
location: "New York HQ "
employment_type: full-time
seniority: staff
role: software-engineering
region: united-states
skills: ["llm"]
date_posted: 2026-04-09T14:12:27.815Z
first_seen_by_remjobs: 2026-08-27T09:27:48.611Z
---

# Staff Software Engineer (Product)

**Avoca** — New York HQ 

Apply: https://jobs.ashbyhq.com/avoca/4623d891-0c58-45e6-b20a-6d16cf5606ec

## About Avoca

We specialize in voice and can close customers across every channel 24/7.

## About the role

### About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.

We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.

In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.

### About the Role

We're looking for a** Staff Product Engineer** to operate at the highest technical level, setting direction, solving our hardest problems, and raising the bar across the entire engineering org. You'll own the most consequential systems and initiatives end-to-end while shaping how we build, scale, and ship as a company. This is a role for someone who leads through technical excellence and drives outsized impact across teams.

#### What You’ll Do

- Define technical architecture and own end-to-end delivery of our most complex, high-stakes initiatives

- Drive product and engineering alignment, translating ambiguous customer problems into clear, scalable technical solutions

- Establish and uphold engineering standards across code quality, testing, monitoring, and reliability

- Partner directly with Product, Customer Success, and GTM leadership to shape roadmap priorities and engineering strategy

- Serve as a technical force multiplier, elevating the output of engineers around you through mentorship, code review, and systems thinking

- Identify and resolve systemic bottlenecks before they become company-wide problems

#### What You'll Bring

- 7+ years of full-stack engineering experience.

- Deep familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.

- Outcome-driven mindset: you measure success in impact, not just shipped features.

- Comfortable collaborating across engineering, product, and customer-facing teams.

- Low ego, high energy, resilient in a fast-paced environment.

- Bonus: prior startup, hacker, or founder experience.

- Eagerness to work in person with us in NYC full time.

#### Benefits

- Comprehensive medical, dental, and vision insurance

- Company-sponsored 401(k) through Vestwell

- Flexible PTO plus U.S. federal holidays

- Daily in-office lunch through Parkday

- Dinner covered when working late

- Commuter benefits

- Standing desks and workspace accommodations available on request

- All core tools and software provided

### Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.

*Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.*

---

Source: Avoca's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/avoca-staff-software-engineer-product-e064dae9-7db0-477a-9ebf-cf39de37514f