---
title: "Senior Software Engineer (Product)"
company: "Avoca"
company_url: "https://www.remjobs.works/companies/avoca"
url: "https://www.remjobs.works/job/avoca-senior-software-engineer-product-258c6e34-5738-4673-856a-45d6bc3032f4"
apply_url: "https://jobs.ashbyhq.com/avoca/fd85e19f-12cf-421e-9ef5-afc4997c071e"
workplace: onsite
location: "New York HQ "
employment_type: full-time
seniority: senior
role: software-engineering
region: united-states
skills: ["llm"]
date_posted: 2025-11-17T17:12:42.521Z
first_seen_by_remjobs: 2026-08-27T09:27:48.611Z
---

# Senior Software Engineer (Product)

**Avoca** — New York HQ 

Apply: https://jobs.ashbyhq.com/avoca/fd85e19f-12cf-421e-9ef5-afc4997c071e

## About Avoca

We specialize in voice and can close customers across every channel 24/7.

## About the role

### About Avoca

Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers.

We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office.

In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact.

###

### About the Role

We’re looking for a **Senior Product Engineer** who thrives at the intersection of engineering and product thinking. You’ll own features end-to-end—design, build, launch, and iterate—while obsessing over the customer experience and measurable outcomes. Your work will directly shape how thousands of customers interact with our AI-powered customer service platform.

#### What You’ll Do

- Own feature development from backend services to AI-powered user experiences.

- Turn customer feedback into product improvements through rapid iteration and experimentation.

- Collaborate closely with Product, Customer Success, and GTM teams to align engineering decisions with business outcomes.

- Hold a high bar for code quality testing, monitoring, and reliability are second nature.

- Prioritize ruthlessly and navigate changing requirements with autonomy.

#### What You'll Bring

- 4+ years of full-stack engineering experience (we also welcome exceptional new grads with meaningful projects or internships).

- Strong familiarity with AI, LLMs, or AI-assisted systems or a willingness to learn fast.

- Outcome-driven mindset: you measure success in impact, not just shipped features.

- Comfortable collaborating across engineering, product, and customer-facing teams.

- Low ego, high energy, resilient in a fast-paced environment.

- Bonus: prior startup, hacker, or founder experience.

- Eagerness to work in person with us in NYC full time.

#### Benefits

- Comprehensive medical, dental, and vision insurance

- Company-sponsored 401(k) through Vestwell

- Flexible PTO plus U.S. federal holidays

- Daily in-office lunch through Parkday

- Dinner covered when working late

- Commuter benefits

- Standing desks and workspace accommodations available on request

- All core tools and software provided

### Why Avoca

At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact.

*Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.*

---

Source: Avoca's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/avoca-senior-software-engineer-product-258c6e34-5738-4673-856a-45d6bc3032f4