--- title: "Payroll and Benefits Manager" company: "Avoca" company_url: "https://www.remjobs.works/companies/avoca" url: "https://www.remjobs.works/job/avoca-payroll-and-benefits-manager-0f1f87f1-9e89-436b-9e0b-86ee52824284" apply_url: "https://jobs.ashbyhq.com/avoca/b92cf9ed-8c94-43cf-a4b4-3079c6f00b1d" workplace: onsite location: "New York HQ " employment_type: contract seniority: mid role: finance-legal region: united-states skills: ["excel"] date_posted: 2026-07-10T14:21:58.597Z first_seen_by_remjobs: 2026-08-27T09:27:48.611Z --- # Payroll and Benefits Manager **Avoca** — New York HQ Apply: https://jobs.ashbyhq.com/avoca/b92cf9ed-8c94-43cf-a4b4-3079c6f00b1d ## About Avoca We specialize in voice and can close customers across every channel 24/7. ## About the role ### About Avoca Avoca is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound call, from booking jobs, qualifying leads, and driving higher revenue, all at a speed and consistency unmatched by human call centers. We're a Series B startup backed by Kleiner Perkins, Meritech Capital, General Catalyst, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC headquarters and Santa Barbara office. In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible impact. ### About the Role As Avoca scales to 300+ employees and contractors globally, we need a dedicated owner for payroll, benefits, equity, and compliance. This role will ensure the fundamentals are flawless — accurate payroll, smooth benefits administration, clean equity tracking, and compliant filings across jurisdictions — while building scalable processes and controls for continued growth. This is a new role reporting to the People Operations Lead. ### What You’ll Do - Own end-to-end payroll for U.S. and international employees and contractors - Manage employee compensation changes, including new hires, terminations, compensation adjustments, and off-cycle payments across currencies and time zones - Administer Carta equity workflows, including grants, vesting, exercises, terminations, and employee equity questions - Own multi-state and international compliance, including tax registrations, statutory filings, worker classification, wage and hour requirements, and equity-related regulatory requirements - Own benefits administration, including enrollments, qualifying life events, vendor coordination, employee questions, and compliance-related benefits processes - Monitor regulatory changes as Avoca expands into new states and countries, proactively identifying risks before they become issues - Reconcile payroll and equity with Finance monthly across all entities, and lead year-end compliance activities including W-2s, 1099s, and international equivalents - Serve as the primary point of contact for questions related to payroll, equity, and compliance - Build scalable processes and controls that can support 2-3x growth in headcount and geographic footprint ### What You’ll Bring - 5+ years of experience owning payroll, equity administration, and related compliance, ideally at a startup scaling across multiple states and countries - Direct experience managing payroll and worker-classification compliance across multiple U.S. states and at least one international market - Hands-on experience with Rippling and Carta, or comparable payroll, HRIS, and equity administration systems - Strong process-building instincts — you’ve created controls, workflows, and documentation from the ground up, not just operated within existing systems - Advanced Excel skills and a detail-oriented control mindset for reconciliations, audits, reporting, and payroll accuracy - Clear, calm, and empathetic communication style when supporting employees through sensitive payroll, equity, or compliance questions - Bonus: CPP certification, global payroll experience, or deeper exposure to international equity and compliance requirements ### Who You Are - You’re meticulous, fast-moving, and trusted with sensitive details - You’re customer-obsessed and treat employees’ payroll, equity, and compliance questions with urgency, clarity, and care - You build order out of ambiguity by creating clear, repeatable processes - You’re proactive about risk and comfortable escalating issues early - You’re energized by working in person with a high-ownership team; this role is expected to be in office 5 days/week**Compensation:** The expected hourly rate for this role is **$75.00 - $90.00 **with final compensation based on experience, skills, and qualifications determined during the interview process. ### Why Avoca At Avoca, you’ll be part of a team that’s building a category-defining company at the center of a massive market opportunity. We’re a fast-moving, collaborative team with a culture designed for builders who thrive on speed, iteration, and impact. *Avoca provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.* --- Source: Avoca's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/avoca-payroll-and-benefits-manager-0f1f87f1-9e89-436b-9e0b-86ee52824284