---
title: "Weekend Intake Coordinator (Bilingual)"
company: "Alpaca Health"
company_url: "https://www.remjobs.works/companies/alpaca-health"
url: "https://www.remjobs.works/job/alpaca-health-weekend-intake-coordinator-bilingual-7a8ea862-0435-4cb6-ae3e-ee6a4e12b8dd"
apply_url: "https://jobs.ashbyhq.com/alpacahealth/9ea3ff00-ce84-4337-927c-0ed25e4a73d3"
workplace: remote
location: "United States (Remote)"
remote_scope: "United States"
employment_type: part-time
seniority: mid
role: operations
region: united-states
salary: "$18–$25 per hour"
date_posted: 2026-08-24T20:05:26.279Z
first_seen_by_remjobs: 2026-09-19T22:06:45.933Z
---

# Weekend Intake Coordinator (Bilingual)

**Alpaca Health** · United States (Remote)

Salary: $18–$25 per hour

Apply: https://jobs.ashbyhq.com/alpacahealth/9ea3ff00-ce84-4337-927c-0ed25e4a73d3

## About Alpaca Health

Start high‑quality ABA therapy for your child at home or in a clinic. No waitlist, local providers, and coverage from 100+ insurance plans.

## About the role

#### 📌 About Alpaca Health

**Alpaca Health enables clinicians to become entrepreneurs, starting in autism care.**

We help clinicians launch and scale their own clinics by providing AI-powered software, payer contracting, and full back-office infrastructure. Our goal is simple: shift power in healthcare away from large consolidated entities and back to clinicians.

We've raised over $14M in funding from early-stage investors like Core Innovation Capital, Adverb Ventures, and South Park Commons, and are building for long-term category leadership. More importantly, we're serving hundreds of patients, while growing 30% MoM.

#### 🎯 Role: Intake Coordinator

We are hiring a Bilingual Intake Coordinator (Spanish/English) to guide families from first contact through the start of care. You will own all intake activity over the weekend, a time when families are typically most available to start their ABA journey.

You will be the front door to Alpaca, owning the intake experience end-to-end, navigating insurance complexity, and ensuring every family is set up for success. This role requires empathy, precision, and the ability to move families forward with clarity.

#### 🚧 What You’ll Do

**Own the intake journey**

- Guide families from initial inquiry through confirmed start of care

- Proactively follow up via phone, text, and email to keep momentum

- Ensure all required information and documents are completed on time**Navigate insurance and access to care**

- Help families work through insurance requirements (e.g., Tricare ECHO enrollment, referrals, prior steps)

- Coordinate benefit verification and communicate next steps clearly

- Partner with billing and insurance ops to resolve issues quickly**Be the trusted point of contact for families**

- Explain patient responsibility, coverage, and expected costs in a clear, empathetic way

- Set expectations around timelines, requirements, and what “ready for care” looks like

- Build trust while maintaining urgency and accountability**Coordinate across internal teams**

- Work closely with billing, operations, and partnerships to move cases forward

- Surface blockers early and drive resolution

- Ensure clean handoffs once families are ready to start care**Ensure quality and fit**

- Assess whether families are a strong fit for Alpaca’s model and providers

- Flag concerns and ensure alignment before starting services

- Maintain a high bar for readiness and experience**Drive operational excellence**

- Maintain accurate records and tracking across systems

- Identify patterns, bottlenecks, and opportunities to improve intake workflows

- Take on additional responsibilities as needed to improve speed and quality of care access

#### 🧠 Who You Are

- You are deeply empathetic but know how to push when needed

- You communicate clearly and confidently, especially around complex or sensitive topics

- You are highly organized and follow through relentlessly

- You are comfortable navigating ambiguity and solving problems in real time

- You take ownership—you don’t wait for someone else to fix things

- You are looking for a part time, weekend role

- You are fluent in both Spanish and English (required)

#### 🚀 Why Join

- Direct exposure to company-building at an early stage.

- Real ownership of critical initiatives from day one.

- The opportunity to materially impact families and clinicians.

- A fast learning curve that few roles can match.

---

Source: Alpaca Health's own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/alpaca-health-weekend-intake-coordinator-bilingual-7a8ea862-0435-4cb6-ae3e-ee6a4e12b8dd