---
title: "Junk Removal and Customer Service"
company: "1-800-GOT-JUNK?"
company_url: "https://www.remjobs.works/companies/1-800-got-junk"
url: "https://www.remjobs.works/job/1-800-got-junk-junk-removal-and-customer-service-3842bae6-78c7-4d66-a854-3d335b73edbe"
apply_url: "https://job-boards.greenhouse.io/1800gotjunk/jobs/4404539009"
workplace: onsite
location: "Burnaby, BC"
employment_type: unspecified
seniority: mid
role: other
region: other
date_posted: 2026-09-11T21:52:57.000Z
first_seen_by_remjobs: 2026-09-15T19:03:46.180Z
---

# Junk Removal and Customer Service

**1-800-GOT-JUNK?** · Burnaby, BC

Apply: https://job-boards.greenhouse.io/1800gotjunk/jobs/4404539009

## About 1-800-GOT-JUNK?

1-800-GOT-JUNK? is your Full-Service Junk Removers! Just Point, We Do The Rest - Book Your Free Estimate Online Now - We're ready to help with junk removal today.

## About the role

Ready to build a high-energy career where every day is different? Join our** Field Sales & Service Team** and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on **integrity, accountability, and investing in people**.

**Junk Removal and Customer Service****
**** 1-800-GOT-JUNK?****
** Location: Burnaby, BC
Pay: $25–$30+/hour (Profit Share + Tips + $18.50/hr base )
Job Type: Full-Time

**Are you looking for an active, hands-on job where no two days are the same? Do you want to get paid to be active and talk to people? How about a job with room to advance and build new skills? Join our 1-800-GOT-JUNK? Vancouver team as a Customer Experience Lead where you’ll have fun while making a difference in the lives of our customers every day!**

We are the world's largest junk removal company! Southwind, owners of 1-800-GOT-JUNK? is committed to excellence in customer service and employee satisfaction and we're expanding across 50+ US locations. **We're hiring ambitious, outgoing, and dynamic individuals who are committed to providing exceptional customer experiences. **

**What We’re Looking For:**

- Sales-Driven: A passion for sales and a knack for exceeding customer expectations.

- People Focused: Friendly and personable, dedicated to delivering outstanding service.

- Energetic: Physically fit and enthusiastic about engaging in hands-on tasks.

- Dependable: Reliable and hardworking, positively contributing to our team culture.

- Strong Communicator: Excellent problem-solving skills and organizational abilities.

**Role Overview: **As a Customer Experience Lead, you’ll bring energy, professionalism, and salesmanship to every job.

- Create WOW moments through outstanding customer service

- Lead pricing conversations, close on-site sales, and deliver clear estimates

- Remove junk safely from homes and businesses

- Drive, navigate, and operate box trucks (training provided)

- Lift, carry, load, and maneuver items up to 75+ lbs

- Represent our brand with integrity, professionalism, and a sharp appearance

*No prior junk removal experience required - we train you. Participate in daily recorded role-play scenarios to support ongoing training, skill development, and performance improvement.*

**Professional Growth:** Our team members grow fast. Advancement pathways include:

- Certified Sales Lead

- People Development Lead

- Operations Lead

- Senior Sales

- Director of People Development

- Director of Operations

- General Manager

**We promote from within whenever possible!****
****
****Pay Range: $25–$30+/hour (Profit Share + Tips + $18.50/hr base )**

- Base hourly rate

- Tips

- Uncapped profit share & performance incentives

**Schedule:** Full-time: 4–5 shifts per week

- 1 mandatory weekend shift

- 3–4 weekday shifts

- Shifts run 8–10 hours and typically begin at 7am or 12pm depending on business needs

- Must maintain availability for 4 weekdays + 1 weekend day every week

**
****Why Us?** Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development.

- Experience a fun, fast-paced workday filled with diverse tasks and challenges.

- Career advancement pathways.

- Competitive compensation and performance-based bonuses

- Award-winning workplace ("Best Places to Work" and "Fast 50 Company").

**Our Mission Statement:***** ****Anything is possible. ****Invest in people.**** Change the world.**
**
**This job description outlines the key responsibilities, qualifications, and skills required for the Customer Experience Leader position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.*

Southwind encourages team members to lead with innovation and purpose. We're a company built on** integrity, teamwork, and ongoing development.** Join us and help redefine home services.** Apply Now!**

---

Source: 1-800-GOT-JUNK?'s own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/1-800-got-junk-junk-removal-and-customer-service-3842bae6-78c7-4d66-a854-3d335b73edbe