---
title: "General Manager"
company: "1-800-GOT-JUNK?"
company_url: "https://www.remjobs.works/companies/1-800-got-junk"
url: "https://www.remjobs.works/job/1-800-got-junk-general-manager-6a594cc5-196a-4790-86d2-c1084cc9a17c"
apply_url: "https://job-boards.greenhouse.io/1800gotjunk/jobs/4398097009"
workplace: onsite
location: "Grand Rapids"
employment_type: unspecified
seniority: mid
role: other
region: other
date_posted: 2026-09-08T17:26:15.000Z
first_seen_by_remjobs: 2026-09-15T19:03:46.180Z
---

# General Manager

**1-800-GOT-JUNK?** · Grand Rapids

Apply: https://job-boards.greenhouse.io/1800gotjunk/jobs/4398097009

## About 1-800-GOT-JUNK?

1-800-GOT-JUNK? is your Full-Service Junk Removers! Just Point, We Do The Rest - Book Your Free Estimate Online Now - We're ready to help with junk removal today.

## About the role

Ready to build a high-energy career where every day is different? Join our** Field Sales & Service Team** and help us deliver exceptional customer moments and powerful service experiences. We're Southwind— the highest-performing 1-800-GOT-JUNK? franchise group — built on **integrity, accountability, and investing in people**.

**Position**: General Manager

**Location:**** **Grand Rapids, MI

**Pay Range:** $75,000- $85,000

**Key Responsibilities:**

Leadership and Strategic Planning:

- Provide strategic direction and leadership to the organization in alignment with the company's mission, vision, and values.

- Develop and implement strategic plans, policies, and initiatives to drive business growth, profitability, and sustainability.

Operations Management:

- Oversee day-to-day operations, including logistics, fleet management, scheduling, and customer service, to ensure operational efficiency and excellence.

- Optimize processes, workflows, and procedures to improve productivity, quality, and customer satisfaction.

Team Leadership and Development:

- Train, mentor, and lead a high-performing team of front line teammates to deliver exceptional results and customer experiences.

- Foster a culture of collaboration, accountability, continuous learning, and professional development within the organization.

Customer Relationship Management:

- Address customer concerns, feedback, and inquiries in a timely and effective manner.

Compliance and Risk Management:

- Ensure compliance with regulatory requirements, safety standards, and company policies to mitigate risks and liabilities.

Business Development and Expansion:

- Develop and execute marketing strategies, promotional campaigns, and sales initiatives to attract and retain customers.

**Qualifications:**

- Bachelor's degree in Business Administration, Management, or a related field (Master's degree preferred).

- Proven experience in a leadership role, preferably in the waste management, logistics, or service industry.

- Strong business acumen, strategic thinking, and decision-making skills.

- Demonstrated ability to lead and inspire teams, drive results, and foster a culture of innovation and continuous improvement.

**Why Choose Southwind:** At Southwind, we empower our team to lead with creativity and impact. Joining Southwind means being part of a company that values integrity, collaboration, and continuous improvement. Together, we strive for excellence and have been recognized for our award-winning culture as "Best Places to Work" and "Fast 50 Company". Join us on our journey to shape the future of home services.

*This job description outlines the key responsibilities, qualifications, and skills required for the General Manager position at Southwind, the owners of 1-800-GOT-JUNK?. The specific responsibilities and qualifications may vary based on the company's needs and industry requirements.*

*Southwind and its group of companies are proud to be an Equal Opportunity, Affirmative Action, Veteran-friendly employer.*

Southwind encourages team members to lead with innovation and purpose. We're a company built on** integrity, teamwork, and ongoing development.** Join us and help redefine home services.** Apply Now!**

---

Source: 1-800-GOT-JUNK?'s own career page, read by RemJobs. Canonical HTML version: https://www.remjobs.works/job/1-800-got-junk-general-manager-6a594cc5-196a-4790-86d2-c1084cc9a17c